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SHIPPING POLICY

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Shipping Origin

All Amsarveda.com orders are shipped from our warehouse in Goa, India.

 

Single Shipping Address per Order

We can only process one shipping address per order. If you wish to ship items to different addresses, please place separate orders for each address.

 

No P.O. Box Deliveries

We do not ship to Post Office Box addresses. We take no responsibility for non-delivery of orders if the delivery address includes P.O. Box details in any part or form.

 

Modes of Shipping

We offer two modes of shipping as per the customers preference: by sea or by air.

Sea Shipping: If you choose sea shipping, goods will be delivered to the nearest sea port. Customers are responsible for arranging pick-up from the sea port.

Air Shipping: If you choose air shipping, goods can be delivered either to the nearest airport or directly to the specified delivery address, as per mutual agreement.

 

Delivery Attempts

The courier company will attempt delivery twice at the delivery address specified in your order. If the package is not deliverable, they will contact us. You can track your package through the Order Tracking facility. If the package status is shown as undeliverable, please contact the courier company’s customer service with your tracking number to trace your package.

 

Domestic Shipping

In India, we normally deliver within 7 working days.

 

Processing Time

Processing takes 1 to 2 business days (orders placed after 1pm IST are processed the next business day). You will receive a shipment notification email with a tracking number as soon as your package ships.

 

International Shipping

Amsarveda is responsible for compliance with export and customs laws of India. The consignee must ensure compliance with import and customs laws of their country.

International delivery details will be conveyed to the customer every time you place an order.

 

Customs and Import Duties

  • The number of products ordered may exceed the permissible limit for clearance in the destination country. Customers must consider these limits while ordering.

  • The consignee is responsible for the entry of products into their country and compliance with all applicable laws, including payment of customs duty, import duty, VAT, or other government taxes.

  • If an order is not cleared by customs, Amsarveda may, at its discretion, consider a refund after deducting shipping costs, return duty charges, and any other charges incurred.

  • Your package may be subject to customs fees, which are the responsibility of the recipient. Amsarveda has no control over these charges and cannot estimate the amount. Contact your local customs office for details.

  • If the recipient refuses a package due to customs-related issues, Amsarveda will not provide a refund or replacement.

  • Additional import duties and taxes may apply once the shipment reaches your country. These fees are the recipient's responsibility. If customs charges are assessed, you will need to pay the courier company directly at delivery.

  • Amsarveda takes no responsibility for non-delivery if customs duties and taxes are not accepted and settled by the recipient, and will not provide refunds in such cases.

 

 

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